Last Updated:1 Feb, 2026
This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Our Legal Duty
Empire Medical Care is required by law to:
Maintain the privacy and security of your Protected Health Information (PHI)
Provide you with this Notice explaining our legal duties and privacy practices
Follow the terms of this Notice currently in effect
Notify you following a breach of unsecured PHI as required by law
What Is Protected Health Information (PHI)?
PHI includes information that:
Identifies you, and
Relates to your past, present, or future physical or mental health condition, healthcare services, or payment for those services
This applies whether the information is electronic, paper, or verbal.
How We May Use and Disclose Your PHI
1. Treatment
We may use and share your PHI to provide, coordinate, or manage your healthcare.
Examples include:
Telehealth visits
Medical evaluations
Prescriptions and refills
Coordination with pharmacies, labs, or other providers
2. Payment
We may use and disclose your PHI to:
Bill for services
Process payments
Verify coverage
Collect outstanding balances
3. Healthcare Operations
We may use your PHI to:
Improve quality of care
Conduct internal audits and reviews
Train staff
Ensure compliance with legal and regulatory requirements
4. Telehealth Services
Empire Medical Care provides healthcare services via telehealth technologies.
PHI may be transmitted electronically using secure, encrypted systems.
Telehealth is not a substitute for emergency care. Call 911 in an emergency.
5. Appointment Reminders & Communications
We may contact you by phone, email, or SMS to:
Confirm appointments
Provide service-related updates
Share administrative notices
You may opt out of certain communications where permitted by law.
6. Required by Law
We may disclose PHI when required by:
Federal or state law
Public health authorities
Health oversight agencies
Law enforcement (as permitted by law)
7. Public Health & Safety
We may disclose PHI to:
Prevent or control disease
Report adverse drug reactions
Prevent serious threats to health or safety
8. Business Associates
We may share PHI with trusted third parties (“Business Associates”) that help us operate our services, such as:
Technology vendors
Billing services
Data storage providers
All Business Associates are legally required to protect your PHI.
Uses and Disclosures Requiring Your Authorization
We will not use or disclose your PHI for the following without your written authorization:
Marketing purposes
Sale of PHI
Uses not described in this Notice
You may revoke your authorization at any time in writing.
Your Rights Regarding Your PHI
You have the right to:
1. Access Your Records
Request a copy of your medical records in paper or electronic format.
2. Request Corrections
Ask us to correct inaccurate or incomplete PHI.
3. Request Restrictions
Ask us to limit how we use or disclose your PHI (we may not be required to agree).
4. Request Confidential Communications
Ask us to contact you in a specific way (e.g., only by email).
5. Receive an Accounting of Disclosures
Request a list of certain disclosures of your PHI.
6. Receive a Paper Copy
Request a paper copy of this Notice at any time.
How to Exercise Your Rights
To exercise any of your rights, contact us using the information below.
We will respond within the time required by law.
Changes to This Notice
We reserve the right to change this Notice at any time.
Any changes will apply to all PHI we maintain and will be posted on our website.
Complaints
If you believe your privacy rights have been violated, you may:
File a complaint with Empire Medical Care
File a complaint with the U.S. Department of Health and Human Services (HHS)
You will not be retaliated against for filing a complaint.
Contact Information
For questions, requests, or complaints regarding this Notice, contact:
Empire Medical Care
📍 New York, USA
📧 info@empiremedicalcare.com
📞 +1 (347) 786-3511
Acknowledgment
By using our services, you acknowledge that you have received or had access to this HIPAA Notice of Privacy Practices.